PRIVACY POLICY

Issued March 2024

 

1. Introduction

This is the privacy policy (“Privacy Policy”) of Nteractive Consulting and Events Limited, a company registered in England and Wales with company number 07150569 whose principal place of business is at 23 The Causeway, Staines, Surrey, TW18 3AQ, United Kingdom.  In this Privacy Policy Nteractive Consulting and Events Limited is referred to as “Us”, “We”, “Our” and “Nteractive”.  Our VAT number is GB992074105.

We at Nteractive Consulting and Events Limited respect and are committed to protecting the privacy of every individual who visits Our website.  This Privacy Policy sets out how We protect and use information that We collect or that you provide to Us when you use Our website www.nteractive.com (“Website”).

Please read this Privacy Policy carefully.  By using Our Website and by submitting personal data to Us, You (the visitor) are agreeing to the terms of this Privacy Policy.

This Policy applies where we are acting as a data controller regarding Your personal data on visiting our website. Information we may collect about you.

You are free to browse Our Website without disclosing any personal information to Us.

When You access the site, and if you sign up for downloads or newsletters, or contact Us, We may collect and process the following information:

  1. Personal information about You that You provide when You contact Us or register with Us.  This includes Your first and last name and title, Your company details (if any) and contact information such as Your telephone number and email address;

  2. Information We may collect about Your visits to Our Website and any emails or calls You make to Us.  We may monitor these for the purposes of quality control and to improve the service We offer.  The technical data We collect may include Your browser and operating system details, Your viewed or searched for, webpage interaction information, browsing methods and any phone number or email address You use to contact Us;

  3. Information about You that We may receive from other sources.  We work closely with business partners (including, for example, those providing technical, payment and delivery services, analytics providers, search information providers and credit reference agencies) and We may receive information about You from them.

  4. The legal basis for this processing is to protect Our legitimate interests, namely the proper administration of Our website and business.

 

2. Cookies

We may obtain information about Your general internet usage and the usage of Our Website by using a cookie file which is stored on Your computer or smartphone.  Cookies help Us to improve Our Website and to deliver a better and more personalised service to You, and some of the cookies We use are essential for Our Website to operate.

3. Security and the processing of Your personal information

We understand that security is an important concern for You when You provide information online. Information You give Us will be stored securely on Our systems and We use sophisticated technology to ensure that all Your personal details remain confidential. 

We comply with all applicable Data Protection Act 2018, GDPR Regulations and consumer legislation.  Our security technologies and procedures are regularly reviewed to ensure that they are up to date and effective. 

Your personal data will only be used by Us for the purposes of operating Our business.  They will not be disclosed to or shared with any third parties except Our business partners that assist Us in providing Our products and services to You, or as required by law.  We and Our business partners may transfer, store and process Your details and We will do all that We reasonably can to ensure that Your personal data is treated securely and in accordance with this Privacy Policy.

 Unfortunately, the transmission of information via the internet is not completely secure and We cannot guarantee the security of any information transmitted to or from Our Website. Any transmission is at Your own risk, and You should ensure that any payment transactions You make are made in a secure environment.  You should keep confidential any personal security codes and passwords and comply with any instructions that We may give You in order to keep such details confidential and safe.

 

4. Using Your information

We may use information about You in the following ways:

  • To improve Our products, services, and Website, and ensure that content from Our Website is presented in the most effective manner;

  • To provide You with information, products, or services that You request from Us, and which We feel may interest You where You have asked or consented to be contacted for such purposes;

  • To carry out Our obligations arising from any contracts entered into between You and Us;

  • To allow You to participate in interactive features of Our service, when You choose to do so;

  • To notify You about changes to Our products and services;

  • For Our own market research purposes (for example to invite You to provide Us with feedback on Our products and services); and

  • To administer Our site and for internal operations including troubleshooting, security purposes, data analysis, testing and statistical survey purposes.

  • Ensuring the security of Our website and services.

  • If You do not want Us to use Your personal or company contact data for Our marketing purposes or to send You details about special offers or other information which We think may be of interest to You, please contact Us to let Us know, or use the unsubscribe facility in Our communications.

 

5. Disclosing Your information

We may disclose Your personal data to third parties if:

  1. We are under a duty to disclose or share Your personal data in order to comply with any legal obligation, or to enforce Our terms and conditions, or to protect Our rights and property or Our safety and that of Our customers and third parties. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction; or

  2. If the business or assets of Nteractive Consulting and Events Limited are sold, in which case personal data about Our customers may need to be disclosed to the buyer.

 

6. Your rights and control of Your information

You have the right to, at any time:

  • Access the information We hold about You in accordance with GDPR. 

  • Ask for Your information to be corrected or updated;

  • Ask Us to remove Your information from Our records; and

  • Tell Us if You do not want Us to use Your information for Our own direct marketing purposes.  We never pass. Your personal data on to third parties for direct marketing purposes.

 

To do this, You can use the unsubscribe facility on any email You receive from Us, or contact Us via the Contact Us page on Our Website.

Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can state whether you wish to receive direct marketing material and limit the publication of your information. You can access the privacy controls via [URL]. Our Website may contain links to and from the websites of Our business partners and other third party sites of interest over which We have no direct control.  If You follow a link to any of these websites, You will have left Our site and We do not accept any responsibility or liability for the privacy of any information You provide whilst visiting such sites. You should check the sites carefully before You submit any personal data to them.

Personal data that we process for any purpose shall not be kept for longer than is necessary in fulfilment of that purpose.  We may retain Your personal data where retention is necessary for compliance with a legal obligation or in order to protect Your vital interests.

 

7.    Changes to this Privacy Policy

We may occasionally update this Privacy Policy. We encourage You to periodically review this Privacy Policy to stay informed about how We are using and protecting information that We collect. By continuing to use Our Website You are agreeing to any updates that We may make.

 

8.    Contact Information

If You would like to contact Us about Your information or this Privacy Policy, please contact Us via the Contact Us page on Our Website or email dpo@nteractive.com.

For the purposes of Data Protection Act 2018 and GDPR, the data controller is Nteractive Consulting and Events Limited with registered company number 07150569 and with registered address: 23 The Causeway, Staines, Surrey, TW18 3AQ, United Kingdom.